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Frequently Asked Questions (FAQs)

What type of printing technology is used for custom printed pouches or rollstock films?

Pack Smart can print up to 10 colours with the help of the latest rotogravure technology with reverse or face printing. Visit our printing page for more information.

What material specifications can you offer?

We offer a wide range of custom laminating materials to meet customer specifications. Contact us to get a detailed list of material specifications that we can offer. Visit our material structure page for more information.

What add-on features and options can you offer on your pouches?

We offer a comprehensive list of add-on features and options for our pouches including re-closable zippers, valves, vents, clear windows, easy- tear notches, spouts, ergonomic handles, euro or round punch holes, rounded corners, and many more. Visit our add-on features and options page for detailed information about each of the features.

What are your minimum order quantities?

We request a minimum order of 5,000 pieces for Stock Pouch and 30,000 pieces for printed pouches. The minimum order can vary depending on the size of the pouch. However, the minimum quantities for order are now flexible enough. Please Enquiry for quotes on minimum requirements.

What are your lead times?

The Lead times will depend on the type of structure and printing design that you require. Our typical lead times fall in the timeline of about 6 to 8 weeks. We also offer air shipment services to our customers at additional expenses. This method of shipment normally saves time by about 2-3 weeks.

Please Enquiry for the accurate delivery date on your quotation.

Are samples available to customers for size and testing purposes?

Yes, we strongly recommend our clients to try our pouches before purchase to ensure the correct size, colour, style and images. You can request our pre-made pouch samples by clicking here.

Do you carry any retort pouches?

We do not stock retort pouches. However, we can custom manufacture them for you. Enquiry today for a quotation and more information.

What sort of information should I keep in mind before asking for a quote for pouches?

You should have basic information about the pouches you need including pouch dimensions, add-on features & options, artwork (graphics), quantity, etc. If you are still not clear with the information, you may contact our sales team and they will guide you through the process.

For more information, FAQs and enquiry, Please Contact The Pack Smart – FAQs Team

Help Center

For more information:

T : +6016 - 3223 684.

F : +603 - 9134 0186.

Em: sales@packsmart.com.my

Em: packsmart6336@gmail.com